Pitney Bowes and Fujitsu Transactions Solutions announced a new agreement whereby Pitney Bowes will provide on-site maintenance services for third-party office printers for Fujitsu¡¯s U.S. customer base.

Under the terms of the agreement, Pitney Bowes will act as a subcontractor for Fujitsu, offering national on-site repair and maintenance services for Hewlett-Packard®, Lexmark® and Zebra® printers. Leveraging the third-party office printer expertise of Pitney Bowes¡¯ multi-vendor services team, more repairs can be completed on-site, which will help maximize productivity, efficiency and lower the cost of maintenance for Fujitsu¡¯s customers.

¡°Pitney Bowes is honored to collaborate with Fujitsu to provide their retail customers with expanded capabilities for multi-vendor printer maintenance services,¡± said Joanne Boyd, vice president, business development, Multi-Vendor Services for Pitney Bowes. ¡°By expanding the breadth of products serviced, Fujitsu enables its customers to have a single point-of-contact for a broader scope of products, which simplifies retailers¡¯ administration efforts and lowers total service costs.¡±

¡°Fujitsu enhances its multi-vendor services capabilities with field service representatives from service providers like Pitney Bowes to broaden its coverage areas and expand the scope of third-party technology vendors' products that Fujitsu services. We selected Pitney Bowes because of their world class service and extensive team of subject matter experts in the industry,¡± said Ray Caul, director of customer service operations, Fujitsu Transaction Solutions. ¡°Our agreement with Pitney Bowes will offer our North American customers the opportunity to reduce the cost to maintain and repair their Lexmark, Hewlett-Packard and Zebra printers.¡±